Privacy & Security for Therapy Scribe

Updated: February 20, 2025

Privacy and Security Commitment

At Therapy Scribe, protecting your privacy and ensuring the security of both healthcare providers and patient information is our highest priority. We maintain strict adherence with GDPR regulations and Australian Privacy Principles to safeguard all clinical documentation and personal information.

Key Security Features:

1. Zero Audio Storage
   • Voice recordings are instantly transcribed to text
   • Audio recordings are never saved or stored anywhere
   • All voice data is permanently deleted after transcription completes

2. Local Data Processing & Storage
   • All data is processed and stored exclusively on Australian servers
   • Adherence with Australian Privacy Principles
   • Geographic data sovereignty ensures your information never leaves Australian jurisdiction
   • Strict access controls to sensitive data through role-based permissions.

3. Enterprise-Grade Encryption
   • 256-bit encryption for all data in transit and at rest
   • Bank-level security standards
   • End-to-end encryption for all communications
   • Regular security audits and updates

4. Data Privacy Guarantee
   • Zero data sharing with third parties
   • No selling of user or patient data
   • Strict access controls and authentication protocols 
   • Regular privacy compliance assessments

5. AI Ethics & Data Protection
   • Your data is never used for AI model training
   • Dedicated servers for each client
   • Complete data isolation

6. Data Access & Control
   • Secure user authentication via industry-leading providers
   • Granular role-based permissions system
   • Audit logging of all system access
   • Secure data disposal protocols

We understand the critical nature of healthcare data and maintain the highest standards of security to protect your practice and patients. Our commitment to privacy and security is ongoing, with regular updates to our security infrastructure to address emerging threats and maintain compliance with evolving regulations.

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Learn more about our privacy practices.